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Privacy Policy


Sampoolish is only for your personal, noncommercial use. By participating as a panelist, you agree to deal fairly and professionally with us and with other Sampoolish members. While you control how often you participate, our clients control administration of their own surveys. Points may be accrued at varying rates but can only be redeemed in 25,000-point ($25 equivalent) increments. The Sampoolish system only works properly if our members answer surveys thoughtfully and truthfully, and do not try to “game the system” by speeding through surveys, providing meaningless answers, or otherwise taking surveys in bad faith. We reserve the right to deactivate a member’s account for any reason.

Welcome to the Sampoolish website (the “Site”), owned and operated by Solugo (referred to herein as “Sampoolish”). By accessing, browsing, or using the Site or other services described below, you acknowledge you have read, understood, and agreed to be bound by these Terms of Service (“Terms”). These Terms govern your use of Sampoolish’s services, including but not limited to: (1) use of the Site; (2) registration as a member (“Member”); (3) participation on a panel; (4) use of any mobile applications operated by Sampoolish (also included as part of the “Site”); and (5) participation in any survey or study offered, provided, hosted, or administered by or through Sampoolish (collectively, and inclusive of items 1 through 5, the “Service(s)”). If you do not agree to these Terms, you should not access the Services. Sampoolish reserves the right to refuse, restrict, prohibit, or reject your access to the Services, at any time, for any reason. Our collection and use of your personal information is also governed by our Privacy Policy, and our administration of sweepstakes is governed by the Sampoolish DailySweeps Official Rules, each of which are incorporated into these Terms by this reference. Sampoolish reserves the right to revise these Terms at any time by updating this posting. You are encouraged to review these Terms each time you use the Services because your use of the Services after the posting of changes will constitute your acceptance of the changes.

SurveyExchange is committed to respecting individual and client privacy, to safeguarding confidential information and to ensuring the security of all personal information. When you decide to share your information with us, we feel it is important to assure you your information will be safely protected. This statement discloses our information collecting, handling, and disclosure practices.

SurveyExchange is an online panel company focused on providing quality survey responses to our clients which represent the Market Research industry. SurveyExchange is headquartered in Faridabad, Haryana with offices around India.

We collect personal information from you when you communicate with us by any media. The personal information collected on this website may be e.g., your name, company, title, phone number, email address, or other information you provide. The collection of personal information is voluntary. Other than as set forth in this Privacy Policy, SurveyExchange will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith the law requires it or under certain circumstances. The following describes some of the ways your information may be disclosed.

Subject to the other applicable provisions herein, SurveyExchange may disclose your personal information to business partners or sponsors. Our members are occasionally presented opportunities to request additional information from sponsors about said sponsors promotions. By requesting more information on the opportunities, you give SurveyExchange permission to transfer your personal information to the sponsor so they can fulfil your request. In many instances, only your email address will be shared.

Under confidentiality agreements, SurveyExchange may match user information with third party data. Also, SurveyExchange discloses aggregated user statistics in order to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes. SurveyExchange may also disclose account information in special cases when we have reason to believe disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating SurveyExchange Terms & Conditions or may be causing injury to or interference with (either intentionally or unintentionally) SurveyExchange rights or property, other SurveyExchange users, or anyone else who could be harmed by such activities.

Finally, if there is a sale of a majority of the shares or assets of the legal entities owning and operating SurveyExchange, you agree your personal information and data may be transferred or assigned to such new owners.

We may use your personal information ourselves to conduct direct marketing when you have opted into this, but you are entitled to opt out from receiving direct marketing communications from us at any time. You may do so by responding to the opt out option which is included with each direct marketing communication we send.

Please note: information displayed on our Website or sent to SurveyExchange over the Internet may be transferred outside of the EEA, if you have given your consent. data will only be sent to other offices within SurveyExchange in the case you require:

  • more information on SurveyExchange;
  • a quote request; or
  • anything else pertaining specifically to SurveyExchange.

If you have any concerns in relation to such transfers, you should not use the Internet as a means of communication with SurveyExchange.

SurveyExchange takes reasonable steps to protect your personal information from unauthorized access, use, disclosure, or loss. This site has security measures (including online and offline physical, electronic, and managerial safeguards) in place to protect against the loss, misuse, and alteration of the information, including your e-mail address, under our control.

We recommend you do not divulge your password to anyone. SurveyExchange will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your SurveyExchange account and close your browser window when you have finished your work. This is to ensure others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, SurveyExchange cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

We do not share, sell, rent, or trade personally identifiable information with third parties; however to assist us in the delivery of our service offerings we may share your personal information with third party suppliers such as those who provide and manage incentives in connection with the completion of surveys, data hosting and storage services, third party technology providers, data matching providers to facilitate analytic and related objectives, and other consultants who we retain from time to time. These third parties are bound by confidentiality obligations and will not use your information for purposes outside of those specified herein. We also reserve the right to disclose your personally identifiable information as required by law or when we believe the disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, national security requirement, or legal process served on our website.

A cookie is a small amount of data sent to your browser from a web server and stored on your computer’s hard drive. We may use technology to track the patterns of behavior of visitors to the site. Currently, cookies are utilized by SurveyExchange within the following four primary categories or uses:

  1. business cookies which operate as a quality control and verification mechanism in connection with the survey process;
  2. performance cookies so traffic patterns and uses on the SurveyExchange website may be measured and optimized;
  3. user cookies so user information may be recorded so as to enhance performance and user experience on the website; and
  4. targeting cookies which are utilized to measure web viewing for market research purposes.

Tracking cooking will help us to speed up your future activities at the site and allow SurveyExchange to provide you with information specifically tailored to your interests. You can usually modify your browser to prevent this happening.

The information collected in this way can be used to identify you unless you modify your browser settings. To modify your browser settings, click on the help section of your Internet browser and follow the instructions. Please note: not accepting cookies may affect the performance of our website.

From time to time, SurveyExchange collaborates with third parties (including clients) to enable the use of targeting cookies, web beacons, pixels, SDK’s, and mobile device identifiers to measure web-viewing and mobile use activities, for behavioral measurement purposes, in connection with ad exposure and display advertising for market research purposes and other related activities. You also agree web beacons and pixels may appear and/or be activated to collect information from emails you open. To facilitate these services, SurveyExchange’s clients (or their agents) or other collaboration partners may write, set, or read:

  • cookies,
  • locally shared/stored objects,
  • flash cookies and
  • other related technologies (“Third Party Technologies”).

If you participate, your Member ID will be stored in, or associated with, Third Party Technologies to allow you to be contacted about online ads, promotions, or in connection with market research surveys. SurveyExchange’s clients (or their agents) will use the Third Party Technologies to determine whether you have seen, clicked on, or otherwise interacted with the online ad or promotion. SurveyExchange will share your Member ID name, postal address, email address, or Device ID with SurveyExchangeclients (or their agents) so you will have an opportunity to receive a promotion, be contacted about an online ad, complete a survey, or so data previously collected by SurveyExchange, such as age, gender, income, etc. (“Audience Measurement Data”) may be shared with third parties, including without limitation SurveyExchange’s subcontractors, partners, and/or clients for the purpose of audience measurement reporting on the advertising, advertising or other promotional campaigns, and websites you visit, view, and/or click on. The Audience Measurement Data will be used to assist in the creation, development, and implementation of websites, online advertisements, and other Internet and digital media features, functionality, and campaigns. Your data may be transferred outside of the country from which it was originally collected. To learn more about interest-based advertising in general and to opt out, please visit www.aboutads.info/choices.

SurveyExchange encourages all parents and guardians to instruct their children in the safe and responsible use of their personal information whilst using the Internet. SurveyExchange will not (through our website or otherwise) intentionally collect information relating to or originating from a child unless we have the consent of the child’s parent or guardian. If we become aware a user of our website is a child who is using this website without the consent of his parent or guardian, we will use reasonable endeavours to delete any information submitted by that child as soon as possible and to ensure such information is neither transferred to anyone else nor used by us. Please let us know as soon as you become aware a child has submitted information about him/herself through our website without the consent of his parent or guardian. You can contact us in the ways outlined at the end of this policy.

Please check this page periodically for changes as SurveyExchange reserves the right, at its discretion, to change, modify, add, or remove portions of the Privacy Policy and the Site at any time. Your continued use of the Site following the posting of any changes to this Policy will mean you accept such changes. If we are going to use personal data in a manner materially different from as stated at the time of collection, we will notify the affected individuals by posting a notice on this Site or via email.

This Site and Privacy Policy are governed by the laws of India. Any dispute arising in connection with this Privacy Policy shall be governed under the jurisdiction of the courts of India.

Questions regarding this policy, complaints about our practices and access requests should be directed to the SurveyExchange Team via e-mail: support@SurveyExchange.com To unsubscribe your email account and not receive any further emails from SurveyExchange, please send an email (from the address used as your SurveyExchange member contact) to support@SurveyExchange.com with "unsubscribe" as the subject line

You agree to

  • provide accurate, current, and complete information about you as may be prompted by any registration forms on the Services;
  • maintain the security of your password and login credentials; and
  • maintain and promptly update the information you provide during registration, and any other information you provide to SurveyExchange, so as to keep it accurate, current, and complete.

Registration requires information includes, without limitation, your full legal name, gender, primary language, your date of birth, the country and state/province of your primary residence, your phone number, and your current working email address. Your failure to provide accurate information, or if SurveyExchange determines fraudulent information was provided by you in connection with your registration and/or you otherwise engaged in any other inappropriate activity (as determined by SurveyExchange in its sole discretion), SurveyExchange may cancel or invalidate your account(s), registrations, and Rewards, deny redemption of your Rewards, or restrict, block, limit, and prevent your access to and use of the Services and, further, all Rewards, incentives and other consideration shall be subject to forfeiture. All points earned will be expired automatically upon 12 months of inactivity.

Information and content made available to you in the Services may contain trade secrets or other confidential or proprietary information of SurveyExchange and/or SurveyExchange’s clients, suppliers or licensors. You must hold in strict confidence, and not disclose to any other person, any information and content you access or learn in connection with your participation in any survey, project, questionnaire, or other market research-related activity related to the Services. You are prohibited from sharing with any third party, photographic or other imagery, information, or any other content from any and all activities within or from the Site. You must not use any such information or content for any purpose other than your participation in the Services in accordance with this Agreement. You hereby agree to notify SurveyExchange immediately if you learn of or suspect any use or disclosure of, or access to, any such information or content other than as specifically authorized in this Agreement.

Although we are not yet Privacy Shield certified, SurveyExchange adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.

In compliance with the EU-US and Swiss-US Privacy Shield Principles, SurveyExchange commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact SurveyExchange at:


Attn: Privacy Policy Support

238-239, 2nd Floor, SRS IT Tower, Mathura Road

Faridabad, HR 121001

Email: support@SurveyExchange.com